Help and support

Last updated: 17 October 2026

Something not working, or an idea? Email penaltyroom1@gmail.com and we will get back to you.

How to play

Drag to aim, let go to drop. Two creatures of the same kind merge into the next one. The run ends when the jar stays filled above the dashed line for two seconds. Coins from runs buy upgrades and Farm residents, who keep earning while you are away.

Common questions

• My purchases are missing: open the Shop (or Settings) → Restore purchases, signed in to the same Apple Account you bought them with.
• The Shop shows no prices: prices come from the App Store and show “Loading prices…” for a moment. If the App Store cannot be reached, check your connection and tap Try again.
• I changed phone and lost my progress: progress is saved on the device only, so it does not move to a new phone. Purchases can be restored.
• No sound: check the ring/silent switch and Settings → Sound.
• Ads: Remove ads in the Shop stops the ad breaks between runs. Bonus ads are always optional.
• I saw an inappropriate ad: tap Settings → Report an ad (or email us) and say what the ad showed and roughly when. We use AdMob’s controls to block it where we can.
• Golden creatures: the sparkling golden creatures that sometimes drop in a run are a free bonus worth extra points. The Golden Pib skin from the Starter pack is something else: a permanent look that turns Pib, the smallest creature, gold.
• Reminders: the Farm reminder can be turned off in your phone’s notification settings.
• Starting again: Settings → Reset progress erases your progress. Purchased items stay unlocked; coins and tokens, including the Starter pack’s, are progress and are erased.